Privacy Policy

1. Introduction

Metoraa (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

• Personal information such as name, email address, phone number, and billing details.
• Business information provided during inquiries or bulk order requests.
• Technical data including IP address, browser type, and usage patterns.

3. How We Use Your Information

• To process orders, inquiries, and service requests.
• To communicate order updates, support responses, and important notices.
• To improve our platform, products, and customer experience.
• To comply with legal and regulatory obligations.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. Data may be shared only with:

• Verified suppliers and logistics partners for order fulfillment.
• Payment gateways for secure transaction processing.
• Legal authorities if required by law.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Cookies & Tracking

Metoraa uses cookies and similar technologies to enhance website functionality, analyze traffic, and personalize user experience. You may control cookie preferences through your browser settings.

7. Your Rights

• Access, update, or correct your personal information.
• Request deletion of your data, subject to legal requirements.
• Opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@metoraa.com